Benefits:

Dental insurance
Health insurance
Parental leave

Housing Program Assistant

United Way of Weld County, Housing Navigation Center

ORGANIZATION OVERVIEW

Through the vision and support of United Way donors and volunteers, together we are building a better Weld County, one where:

· Children are reading to learn by the start of fourth grade

· Youth are working at good jobs by age 25

· Families have stable housing

· Older adults are aging well and

· People are connecting to the help they need.

OVERVIEW OF RESPONSIBLITIES

The Housing Navigation Center (HNC) is a physical location where those experiencing homelessness receive support to regain housing and those at risk of homelessness are prevented from losing their housing. As part of Weld’s Way Home, Weld County’s initiative to address and prevent homelessness, the HNC provides low barrier access to housing centered services ranging from homelessness prevention to emergency overnight shelter.

The Housing Program Assistant supports housing coordinators and other specialist roles at the HNC. This position is also responsible for brokering community resources with guests, conducting assessments when needed, general administrative tasks, and maintaining cleanliness and safety. The position maintains professional relationships and clear communication with guests receiving services and community agencies providing services. The position requires regular direct services and careful documentation in the Homeless Management Information System (HMIS) to track guest progress, with the goal of securing permanent housing.

KEY RESPONSIBILITIES

· Utilize trauma-informed care, person centered, and culturally competent principles when working with guests

· Greet guests when they enter the HNC, ensuring that they sign in and are assisted appropriately, making necessary and appropriate community and in-house referrals and appointments

· Answer phones and refer callers to appropriate in-house staff and/or community agencies, setting up appointments when necessary

· Enter daily services into HMIS

· Assist with intakes and assessments when needed, as support to housing coordinators

· Assist guests in vital document readiness for housing when needed, as support to housing coordinators

· Perform routine administrative tasks

· De-escalate and mitigate any conflicts or concerns with guests

· Monitor and maintain the day shelter space to ensure proper utilization of services for guests

· Maintain the cleanliness, organization, and professionalism of the Housing Navigation Center

· Assist with regular HNC operations as needed, including occasional evening hours to assist guests at the overnight shelter, and potential weekend hours in the event of expanded day shelter coverage due to extreme weather

United Way of Weld County General

• Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned).

• Support fundraising efforts of United Way and activities that support United Way.

• Support United Way annual events, disaster response, and other activities as assigned.

• Participate in staff meetings and in service opportunities.

• Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc.

• Other duties as assigned.

UNITED WAY WORLDWIDE CORE COMPETENCIES FOR ALL STAFF

· Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.

· Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.

· Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.

· Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.

· Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

WORKING CONDITIONS

· Frequently walking and standing on concrete and tiled floors

· Brief periods of outdoor work required during winter months

· Possible exposure to communicable diseases

· Handling of guest contraband items including paraphernalia and weapons with proper PPE and training

ESSENTIAL SKILLS

· Excellent customer service

· Phone and data entry skills

· Organizational skills, detail-oriented, attention to deadlines

· Self-motivated; proven excellent performance standards and quality of work

· Effective interpersonal communication skills including written and one-on-one conversations

· Ability to multi-task with constantly changing priorities and excellent follow-through

· Ability to work independently and as a team player

· Ability and desire to work with people from various backgrounds and/or limited English capabilities

EDUCATION/EXPERIENCE REQUIREMENTS

· High school diploma or equivalent

POSITION INFORMATION

· Full-time (40 hours) non-exempt

· Pay Range: $16.94 -$19.07 per hour

o Plus $.48 per hour Spanish speaking differential

· Supervisory duties: None

· Reports to: Lead Housing Program Assistant

· Location: Greeley, CO

· Eligible for remote work: No

· Background check required

BENEFITS

· Insurance options include voluntary medical, dental, vision, and supplemental insurance, as well as automatic life insurance, and an available FSA plan.

· The leave plan includes vacation, sick, parental leave, short-term disability, and at least 14 paid holidays.

· The retirement plan is open to all employees after one year, and the employer contribution is determined by the Board of Directors.

EQUAL OPPORTUNITY EMPLOYMENT STATEMENT

United Way of Weld County is an Equal Opportunity Employer and conducts its recruitment and hiring based solely upon job-related qualifications, without regard to race, color, religion, age, sex, national origin, sexual orientation, disability or veteran status.
APPLICATION INSTRUCTIONS

Please apply on United Way of Weld County’s website at https://www.unitedway-weld.org/careers. Applications should include a resume and cover letter. Applications will be reviewed on a rolling basis until the position is filled. Bilingual and multilingual candidates encouraged to apply. All questions should be directed to Erika Harris, Housing Navigation Lead Housing Program Assistant, eharris@unitedway-weld.org. Review of applications will begin immediately and will continue until position is filled.

Compensation: $16.94 - $19.07 per hour

At United Way we envision a community where people are cared for. Where people have what they need to live happy, fulfilling, and meaningful lives. A community where support networks are in place and, when they’re not, one where people can turn to a strong nonprofit network when they need help getting through an unexpected challenge. We want a community that has engaged citizens and businesses. One where people can confidently give back – whether through volunteering or donating – and know that their time and money will go towards doing the most good.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

I consent to receiving text messages about this hiring process and, if hired, future job related information from United Way of Weld County.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Get faster updates with texting!

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Do you have Phone and Data entry skills?*

Are you a bilingual Spanish speaker?*

I was referred to this position by a current employee

Who referred you?

Benefits

United Way of Weld County offers so many amazing perks and benefits

Full-time: Medical

• Medical - HMO & HSA • FSA - Dependent Care & Health Care • Dental • Vision • Optional plans through Aflac Insurance • Employer paid life and accidental insurance

Full-time: Leave

• 13 or more paid holidays • Vacation leave accrues at 160 hours per year starting after 3 months of employment • Sick leave accrues approximately 69.3 hours per year and starts to accrue immediately • Leave from bereavement and jury duty as needed • FAMLI leave – plus additional coverage depending on length of service

Part-Time: Leave

• 13 or more paid holidays • Vacation leave accrues at a prorated rate: 20 hours accrues approximately at 80 hours per year starting after 3 months of employment, 30 hours accrues approximately at 120 hours per year starting after 3 months of employment • Sick leave accrues at a prorated rate: 20 hours accrues approximately 34 hours per year and starts to accrue immediately, 30 hours accrues approximately 52 hours per year and starts to accrue immediately • Leave for bereavement and jury duty as needed • FAMLI leave – plus additional coverage depending on length of service

Other Amazing Benefits

• 401 (k) Retirement Plan - plus an annual employee contribution up to 5% • DEI Inclusive Organization • Competitive wages • Discounts through ADP • Flexible work from home arrangements for most office positions • Family Friendly Workplace • Certified Healthy Workplace • Countless volunteer opportunities in a wide variety of areas • Downtown Greeley Parking Permit • Team gatherings • Professional development and education • A diverse group of colleagues who are passionate about our work and care about our community • All the benefits of working with United Way Worldwide, including educational and development opportunities

Employee Assistance Program

Counseling Services • Financial Information and Resources: Managing a budget, Retirement, Tax questions, Getting out of debt, Saving for college • Health Care Navigation Services: One-on-one review of your health concerns, Preparation for upcoming doctor’s visit/lab work/tests/surgeries, Answers regarding diagnosis and treatment options • Legal Support and Resources: Debt and bankruptcy, Guardianship, Power of attorney, Divorce, Buying a home • Virtual Therapy Counseling Services: Job pressures, Relationship/marital conflicts, Stress, anxiety and depression, Work school disagreements, Substance abuse

Compensation

At United Way of Weld County, we believe in fairness and equity in our hiring process. We recognize that negotiating pay can create inequality, as it often rewards the best negotiators rather than the most qualified candidates. To ensure consistency and eliminate this bias, our salary bands are based on education and experience, and we do not negotiate salary once an offer is made. The only exceptions to the offer will be based on new, relevant information regarding experience or education. Due to budget constraints, we are unable to offer compensation outside of the posted salary range. Please consider this when applying.